Refund policy

How do I return an item?
If you are not totally satisfied with your eva-nyc.com purchase, we’ll happily accept returns within 30 days of receipt. Returns are free and easy

Please submit your return or exchange request here.

Can I return an item purchased in store?
Unfortunately, we only provide refunds for products purchased directly from eva-nyc.com. Any product purchased at an in-store retailer must be contacted directly.

For more information, please check out our Terms of Use here.